IBEROSTAR TRAVEL AT EASE
COMPLIMENTARY ASSURANCE PACKAGE
We are there for you when you need us the most.
In the unlikely event that your event is disrupted due to you or one of your colleagues showing symptoms of COVID-19 while on your trip, Iberostar provides you with a range of complimentary services to enable you to Travel at Ease and focus on a successful event.
Download our Travel at Ease flyer here.
FINANCIAL EASE
-
COVID-19 tests offered at no charge for those exhibiting symptoms and examined by an accredited doctor
-
Extension of stay at no cost up to 14 days then a discounted rate* for additional days if required
-
In case of early departure, guests will receive a full refund for the dates not used
-
Masks and gloves are provided free of charge in case you test positive
-
Single adults who present positive results for COVID-19 and are traveling with children, will be offered special below-cost rates for an accompanying adult to care for the children*
CARING FOR YOU AND YOUR COLLEAGUES
Isolation rooms will be made available for you and your family members with all necessary amenities including:
-
Constant medical monitoring
-
Contactless room service is available 7 days a week with personalized menu
-
Prescription medication refills should you run low **
-
Additional toiletry amenity pack
-
Complimentary in room entertainment, games and activities including Star Camp activity packs for children
-
Delivery of extra all-inclusive amenities (upon request).***
For US sales inquiries, contact shannon.crowther@iberostar.com
For Canada sales inquiries, contact karel.gomez@iberostar.com
Valid for bookings through December 31, 2022. * Special rate: 50% off iberostar.com rate. ** Where legally possible and available based on the destination and the medication. ***Conditions apply when traveling with a second person.